Shipping Policy

Parley Cosmetics is dedicated to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our shipping practices.

1. Shipping Locations

We offer shipping to the following locations:

• Domestic: All states within the [Pakistan].

2. Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates

Domestic Shipping

• Standard Shipping: [200] – Delivery in 3-7 business days

Note: Delivery times are estimates and cannot be guaranteed. Actual delivery time depends on the destination and shipping method chosen.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your order using the link provided in the email.

5. Shipping Carriers

We use the following carriers to deliver our orders:

• TCS

6. Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Some products may have shipping restrictions due to size, weight, and regulatory issues.

7. Shipping Issues

a. Lost or Stolen Packages

• Parley Cosmetics is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

b. Damaged Packages

• If your order arrives damaged, please email us at [customer service email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

8. Customs, Duties, and Taxes

• Parley Cosmetics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: [email protected]
Phone: +923000399990
Mail: House No. 194 E Street, Gulshan-e-ravi, Metropolitan Corporation, Lahore

Thank you for choosing Parley Cosmetics. We appreciate your business and strive to provide you with the best shipping experience possible.